Terms of Service

Effective Date: 29 April 2026
Legal Entity: Music Royalty Lab (Pty) Ltd

1. Acceptance of Terms

By accessing or using Music Royalty Lab (Pty) Ltd (“MRL”, “we”, “us”, “our”), you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not use the platform.

2. Description of Services

Music Royalty Lab provides:

  • Digital educational courses
  • Music industry tools and workflows
  • Templates, contract tools, and signature functionality
  • Metadata, royalty, and release management systems

All services are delivered digitally and may be updated or modified at any time.

3. Eligibility

You must be at least 18 years old to use this platform.

By using MRL, you confirm that:

  • You have legal capacity to enter into this agreement
  • All information provided is accurate and up to date

4. Digital Services & Immediate Access

By purchasing access to the platform, you acknowledge that:

  • The services are digital content delivered electronically
  • Access may begin immediately after payment
  • Once access begins, the service is considered in progress, which may impact refund eligibility

5. User Accounts & Responsibility

You are responsible for:

  • Maintaining your account credentials
  • All activity under your account
  • The accuracy of all data entered

This includes:

  • Song metadata
  • ISRCs and identifiers
  • Writer splits and ownership details
  • Contract information

Music Royalty Lab (Pty) Ltd is not responsible for errors, disputes, or missed royalties resulting from incorrect data.

6. Subscriptions, Cancellation & Downgrade

You may cancel your subscription at any time.

Upon cancellation:

  • Your subscription will remain active until the end of the current billing cycle
  • After this period, your account will be automatically downgraded to the Free plan
  • Access to paid features will be removed

7. Data Access, Export & Retention After Cancellation

When you cancel your subscription and submit the cancellation request:

  • You will be provided with an option to download all data you have created on the platform, including:
    • Song data
    • Metadata
    • Documents and related records
  • You will be required to select one (1) release or song to remain on the platform within the Free plan storage limits
  • You will retain access to your account and data for a period of 30 days after cancellation

During this 30-day period, you may:

  • Download and export your data
  • Organize or manage retained content

After the 30-day period:

  • Any data exceeding Free plan limits will be permanently deleted
  • This includes all additional songs, releases, documents, and metadata not retained

Music Royalty Lab (Pty) Ltd shall not be responsible for any loss of data not downloaded or retained within this period.

8. Fair Use & Refund Eligibility

Music Royalty Lab provides a 30-day satisfaction guarantee, subject to fair use.

Refunds may be declined where:

  • More than four (4) courses have been completed, or
  • More than ten (10) contract templates have been downloaded, generated, or used

Where these thresholds are exceeded, the service is considered substantially performed, and refund eligibility may be limited.

We reserve the right to review account activity and make final determinations regarding refunds.

9. Payments & Billing

  • All pricing is displayed on the platform and may be billed in South African Rand (ZAR)
  • Subscriptions renew automatically unless cancelled
  • Users are responsible for managing their billing and cancellation

10. Intellectual Property

All content on the platform, including:

  • Courses
  • Templates
  • Tools
  • Platform design and systems

are the intellectual property of Music Royalty Lab (Pty) Ltd.

You may not:

  • Copy, distribute, or resell content
  • Share account access
  • Use the platform to create competing products

11. Acceptable Use

You agree not to:

  • Use the platform for unlawful purposes
  • Upload content you do not have rights to
  • Attempt to exploit, reverse engineer, or disrupt the system

We reserve the right to suspend or terminate accounts for violations.

12. Third-Party Services

The platform may reference or integrate with third-party services.

We are not responsible for:

  • Their performance
  • Their policies
  • Their payment systems

Use of third-party services is at your own risk.

13. AI & Automated Tools

Where applicable, AI-generated outputs may be provided.

You acknowledge that:

  • AI outputs may be inaccurate or incomplete
  • You are responsible for verifying all outputs before acting on them

14. Limitation of Liability

To the fullest extent permitted by law, Music Royalty Lab (Pty) Ltd shall not be liable for:

  • Indirect or consequential damages
  • Loss of income, royalties, or opportunities
  • Errors resulting from user input

Liability is limited to the amount paid within the three (3) months preceding any claim.

15. Indemnity

You agree to indemnify and hold harmless Music Royalty Lab (Pty) Ltd from any claims arising from:

  • Your use of the platform
  • Your data or content
  • Your breach of these Terms

16. Privacy & POPIA Compliance

Your use of the platform is governed by our Privacy Policy.

We process personal information in accordance with the Protection of Personal Information Act (POPIA).

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent where applicable

17. Termination

We reserve the right to suspend or terminate access where:

  • These Terms are violated
  • There is abuse of the platform or refund system

18. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

19. Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.

20. Contact Information

Music Royalty Lab (Pty) Ltd
šŸ“§ [email protected]
šŸ“§ [email protected]